SHIPPING & RETURNS

Shipping information

Warehouses located in United States and Australia.

Items ready for shipment from both countries and will be shipped in accordance to the closest location for shipping.

PH clothing offers standard and expedited shipping options to both domestic and international destinations. All orders placed are shipped within 30 business days with full tracking information.

Our team will ensure delivery is completed within a timely manner as stated in the shipping time frames below.

SHIPPING TRANSIT TIME :

All orders above $60 USD qualify for free shipping. Domestic ( US, Canada, Australia) and International orders all qualify for free shipping above $60 USD.

STANDARD SHIPPING :

• USA and Canada orders : shipped with UPS, DHL, FedEx and USPS
• International orders : shipped with UPS, DHL, FedEx and USPS
• Australia orders : shipped with Australia Post

Contact our support team atpeter.underwear@vip.163.com for any questions on delivery.

*note: please write all shipping addresses in English as our shipping carrier only accepts the Latin (English) alphabet

Return Policy

If you change your mind about your piece, PH clothing will happily refund or offer a gift card to the full amount (less shipping costs) within the first 30 days of receiving your piece. To organize a return, please email our customer care team atpeter.underwear@vip.163.com

How can I exchange my order?

If you would like to exchange your item, PH clothing will offer a gift card for the full amount, less shipping costs. To receive a gift card all pieces must be returned within 30 days of receiving & must be undamaged, unworn & without any scratches etc. Postage back to PH clothing Facility is covered by our free return and exchange policy. Contact us by email atpeter.underwear@vip.163.com

Does PH clothing offer repair service?

Yes we do! In the unlikely case that you've received a faulty product, we will replace your product for free within 90 days of delivery. We are specilized in boxers and briefs, tops, mama slips,vest,T-shirt, fabric: cotton,modal,polyester/elastc,bamboo,GOTS.

Wholesale Inquiries

Thank you for your interest in PH clothing . We are thrilled that you want to work with us.

Don't hesitate to contact us atpeter.underwear@vip.163.com